I designed and delivered a training programme for all Action Aid Country Directors across the globe (9 hours over 3 sessions). The training was delivered in cohorts and online only. It had to account for contextual, cultural, language and time zone differences, be practical and engaging in nature, and led to tangible change in people’s understanding and behaviours relating to dealing with crisis situations. This was delivered successfully, and as a result I was commissioned by their sister organisation, Action Aid International, for further training.

Hannah was a fantastic trainer. She worked with me ahead of the sessions to understand exactly what our organisation needed, and checked in with us throughout the training to ensure it delivered. As well as being incredibly experienced and knowledgeable, Hannah was a friendly and engaging speaker. She created a safe space where everyone felt encouraged to share their ideas and participate without fear of judgment. Through weaving in interactive elements, live ‘fire drills’ and rich examples, Hannah kept our group engaged for 9 hours’ worth of Zoom calls – which was no mean feat! The feedback from attendees has been unanimously positive and we all came away from the training with tangible, actionable outputs and increased confidence. Would highly recommend.

- Kirsten Armstrong, Deputy Director of Media, Campaigns and Public Engagement, Action Aid UK.